Privacy policy.
Last updated 9 November 2026
This policy explains what information we collect when you use this website or get in touch with us, and how we look after it. Letts Create is the trading name of Cameron Letts, a sole trader based in Nottingham, who is responsible for your data. If you have any questions, email us at info@letts-create.com.
What we collect
When you fill in the enquiry form, we collect your name, email address, the name of your coaching business, the package you’re interested in and anything you tell us about what you’d like filmed. We don’t ask for anything else, and we never buy or receive data about you from anyone else.
How we use it
We use your details to reply to your enquiry, arrange a call and, if you go ahead, plan and deliver your shoots. We won’t add you to a mailing list or send you marketing unless you ask us to.
Our legal basis
We use your details because you’ve asked us to get in touch, which counts as taking steps before entering a contract. Once you’re a client, we use them to deliver the work we’ve agreed with you.
Who we share it with
We don’t sell your details or share them with anyone for their own use. A few trusted services help us run the site and handle enquiries: Framer, which hosts this website and passes form submissions to us; our email provider, which stores our messages; and Google, which serves some of the fonts on this site. They only process data on our behalf.
How long we keep it
If you don’t become a client, we delete your enquiry within 12 months. If you do, we keep your details for as long as we work together and for up to 6 years afterwards for our tax and accounting records.
Cookies and analytics
This website doesn’t use cookies. We use Framer’s built-in analytics to count visits and see which parts of the site are popular. It doesn’t use cookies or identify you personally. Some of our videos are hosted on YouTube. When you press play, the video loads in YouTube’s privacy-enhanced mode, and YouTube may then store information on your device. Google’s privacy policy explains how YouTube handles data.
Filming at your sessions
This policy covers the website. When we film your sessions, consent from players and, for anyone under 18, their parents or guardians is handled separately using our consent forms, in line with your safeguarding policy.
Your rights
You can ask us at any time to see the information we hold about you, correct it, delete it or stop using it. Just email info@letts-create.com and we’ll reply within one month. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
If we change this policy, we’ll update it on this page and change the date at the top.
